Luxury Retail Sales Associate | Flexible Schedule

Coach; Conway (NH); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Job summary

Coach is seeking a Sales Associate in a luxury retail environment. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. Responsibilities include building client relationships, driving sales, and maintaining a high-energy, organized sales floor.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Strong English proficiency.
• Ability to work in a fast-paced environment.
• Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling and product expertise.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers and follow up to close sales.
• Maintain high energy on the floor and adapt selling techniques to business needs.
• Complete daily store operations and maintain merchandise organization.
• Process transactions and support inventory movements.
• Collaborate with teammates and participate in brand initiatives.

Skills

Sales experience

English proficiency

Fast-paced environment

Social media savvy

Tools

POS system

Mobile POS

Job description

Coach is seeking a Sales Associate in a luxury retail environment. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. Responsibilities include building client relationships, driving sales, and maintaining a high-energy, organized sales floor.