Luxury Retail Sales Associate – Flexible Schedule

Tapestry (Coach/Kate Spade); Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

Requirements include 1+ years in luxury retail or fashion, experience with POS and mobile devices, strong English, and comfort with live-stream or social commerce.

Qualifications

• 1+ years of sales experience, ideally in luxury retail.
• Experience with POS operation and basic computer proficiency.
• Strong English proficiency.
• Experience with live-stream shopping or video demos is a plus.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style and service standards.
• Build lasting client relationships through personalized styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans to meet KPIs.
• Source new customers and maintain relationships to close sales.
• Maintain a high-energy, organized sales floor and support daily operations.

Skills

Clienteling

Upselling

Mobile POS

Social media savvy

Education

High school diploma or equivalent

Tools

POS system

iPad

Job description

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

Requirements include 1+ years in luxury retail or fashion, experience with POS and mobile devices, strong English, and comfort with live-stream or social commerce.