Luxury Retail Sales Associate — Flexible Schedule

Coach; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in Chicago to help drive store success with warm, efficient service, precise POS handling, and organized stock flow. You’ll support customers, process payments, and keep the sales floor clean and inviting.

The role requires 1+ year retail experience, fashion awareness, and strong communication. Flexible scheduling includes nights, weekends and peak periods; competitive benefits apply to our team.

Qualifications

• 1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment.
• Possesses current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

POS familiarity

Tech literacy

Multitasking

Customer service

English proficiency

Tools

Cash register systems

iPad / Laptop usage

Mobile POS

Walkie talkie

Job description

Coach is seeking a Sales Support Associate in Chicago to help drive store success with warm, efficient service, precise POS handling, and organized stock flow. You’ll support customers, process payments, and keep the sales floor clean and inviting.

The role requires 1+ year retail experience, fashion awareness, and strong communication. Flexible scheduling includes nights, weekends and peak periods; competitive benefits apply to our team.