Luxury Retail Sales Associate — Flexible Schedule

Coach; Gloucester Township (NJ); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach, a global fashion house, invites applications for a Sales Support Associate. The role supports store operations, greets clients, assists with purchases, and ensures a well-maintained sales floor.

You will help with shipments, stock, and merchandising while delivering exceptional service in a fast-paced luxury environment. The position requires retail experience, strong English communication, and the ability to work flexible hours including nights and weekends.

Qualifications

• 1+ of previous retail experience (cashier/stock etc.), preferably in a luxury retail service environment
• Possesses current knowledge of fashion trends and competition in the marketplace
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Excellent communication and customer service skills
• Strong English language proficiency (for EU)

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Communication skills

English proficiency

Cash handling

Tools

POS systems

Mobile POS

iPad usage

Job description

Coach, a global fashion house, invites applications for a Sales Support Associate. The role supports store operations, greets clients, assists with purchases, and ensures a well-maintained sales floor.

You will help with shipments, stock, and merchandising while delivering exceptional service in a fast-paced luxury environment. The position requires retail experience, strong English communication, and the ability to work flexible hours including nights and weekends.