Luxury Retail Sales Associate - Elevate Customer Experience

Coach

Sacramento (CA)

On-site

USD 21,000 - 26,000

Full time

4 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house founded in New York with a luxury retail spirit. The Sales Associate is the front‑line ambassador of the Coach brand, delivering an elevated, personalized shopping experience and meeting personal and store sales goals.

This role blends luxury‑retail service, omni‑channel selling, and strong teamwork to drive brand loyalty and revenue. Schedule offers flexibility including nights and weekends; includes daily store operations and the ability to lift up to 25 lbs.

Qualifications

1+ years of luxury retail sales experience.
Strong English proficiency.
Experience with POS operation and mobile devices.
Ability to work a flexible schedule (nights, weekends).
Knowledge of fashion trends and competitors.

Responsibilities

Represent Coach as a brand ambassador adhering to standards.
Build lasting client relationships through styling and product knowledge.
Drive sales through cross-selling and tailored recommendations.
Utilize POS and social selling platforms to capture data and encourage repeat purchases.
Develop and execute personal sales plans; meet KPIs and team goals.
Source new customers and follow up to close sales.
Maintain high energy on the floor and support inventory movement.
Handle daily store operations including cash wrap and merchandising.