Luxury Retail Sales Associate — Clienteling & Style Expert

Tapestry, Inc.; Park City (KS); On-site; USD 2,066,000 - 3,341,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global luxury fashion house known for its modern American heritage and commitment to inclusivity. This role focuses on delivering personalized styling, building client relationships, and driving sales through tailored recommendations while utilizing POS and social selling tools.

Candidates should have 1+ years in luxury retail, strong English, and a proven ability to work in a fast-paced environment. The job includes daily store operations and participation in brand initiatives.

Qualifications

• 1+ years of sales experience in luxury retail preferred.
• Knowledge of fashion trends and competitors.
• Experience with POS operation and basic device literacy (iPad/laptop, Mobile POS).
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills.
• Ability to work in a fast-paced environment.
• Ability to lift at least 25 lbs. regularly.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain energy on the floor, manage multiple customers, and adapt selling techniques.

Job description

Coach is a global luxury fashion house known for its modern American heritage and commitment to inclusivity. This role focuses on delivering personalized styling, building client relationships, and driving sales through tailored recommendations while utilizing POS and social selling tools.

Candidates should have 1+ years in luxury retail, strong English, and a proven ability to work in a fast-paced environment. The job includes daily store operations and participation in brand initiatives.