Luxury Retail Sales Associate - Clienteling & Style

Tapestry (Coach/Kate Spade); Williamsburg (IA); On-site; USD 21,000 - 26,000; Full time

Job summary

Coach is seeking a Sales Associate to deliver elevated, personalized shopping experiences and support daily store operations. You will meet personal and store sales goals while working with omni-channel selling and a collaborative team.

The role blends luxury retail service with data-driven clienteling, mobile POS usage, and participation in brand initiatives. A flexible schedule including nights and weekends is required.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Experience with POS operation and basic computer tools (iPad/laptop).
• Strong English proficiency.
• Luxury retail background and social media savvy (live streams/video demos) preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador and meet sales goals.
• Build client relationships through styling and product knowledge.
• Drive sales via cross-selling and tailored recommendations.
• Utilize POS, clienteling tools, and social selling to capture data and encourage repeat purchases.
• Execute personal sales plans and support inventory movement and store operations.

Skills

Sales experience

POS operation

English proficiency

Social media savvy

Clienteling & data capture

Fast-paced environment

Tools

Mobile POS

Job description

Coach is seeking a Sales Associate to deliver elevated, personalized shopping experiences and support daily store operations. You will meet personal and store sales goals while working with omni-channel selling and a collaborative team.

The role blends luxury retail service with data-driven clienteling, mobile POS usage, and participation in brand initiatives. A flexible schedule including nights and weekends is required.