Luxury Retail Sales Associate - Flexible Schedule & Clienteling

Coach; Mebane (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Responsibilities include building lasting client relationships through styling and product expertise, driving sales via cross-selling and tailored

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred)

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising).
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.

Skills

sales experience

POS operation

English proficiency

social media savvy

Tools

Mobile POS

Job description

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Responsibilities include building lasting client relationships through styling and product expertise, driving sales via cross-selling and tailored