Luxury Retail Sales Associate | Clienteling & Social

Tapestry, Inc.; Austin (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paternity and Maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house under the Tapestry portfolio, known for luxury retail excellence and a dynamic in-store experience. We seek a motivated sales professional to represent the Coach brand, engage clients with personalized styling, and drive sales through a blend of product expertise and social selling.

Join a fast-paced environment that values teamwork, inclusion, and continuous training. Ability to work flexible hours, including nights and weekends, is essential to meet peak

Qualifications

• Minimum 1+ year of luxury retail sales experience.
• Experience with POS operation and basic computer use (iPad/laptop).
• Ability to lift up to 50 lb and perform physical tasks.
• Strong English proficiency; able to work nights/weekends as needed.
• Experience with live-stream shopping or social media is a plus.

Responsibilities

• Represent Coach as a brand ambassador and follow Coach Guide to Style and Service standards.
• Build lasting client relationships through styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor and adapt selling techniques to business needs.
• Complete daily operations (cash wrap, inventory, replenishment, merchandising) with standards.
• Keep sales floor and stockroom clean and stocked; follow policies and asset protection.

Skills

Sales experience

POS operation

English proficiency

Social media know-how

Tools

POS systems

Job description

Coach is a global fashion house under the Tapestry portfolio, known for luxury retail excellence and a dynamic in-store experience. We seek a motivated sales professional to represent the Coach brand, engage clients with personalized styling, and drive sales through a blend of product expertise and social selling.

Join a fast-paced environment that values teamwork, inclusion, and continuous training. Ability to work flexible hours, including nights and weekends, is essential to meet peak