Luxury Retail Sales Associate & Client Relations

Jenni Kayne; Boston (MA); On-site; USD 26,000 - 34,000; Full time

Job summary

Jenni Kayne in Boston is seeking a Retail Sales Associate to maximize sales while delivering friendly, elevated service to every guest.

You will communicate to determine client needs, build relationships, handle POS transactions, assist with stock transfers, and participate in store events and rewards sign-ups.

Team players thrive here, with the opportunity to work during peak periods and contribute to loss prevention and in-store merchandising.

Qualifications

• 1–2 years of experience in retail sales, preferably luxury or contemporary brands.
• Strong communication and customer service mindset.
• Willingness to work weekends and holidays.

Responsibilities

• Maximize sales and provide friendly and welcoming customer service
• Communicate effectively with customers to determine their needs
• Build relationships with clients and maintain an updated client book
• Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists
• Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
• Take an active role in all store operations such as maintaining displays, stock transfers, and receiving new merchandise
• Participate in store events
• Encourage customers to sign up for Jenni Kayne Rewards and to engage with us on our social media platforms
• Communicate effectively through sharing feedback with management and writing daily business recaps
• Secure company assets through loss prevention in compliance with company policies and guidelines

Skills

Customer service

Sales skills

Communication

Team player

Tools

POS system

Inventory management

Microsoft Excel

Job description

Jenni Kayne in Boston is seeking a Retail Sales Associate to maximize sales while delivering friendly, elevated service to every guest.

You will communicate to determine client needs, build relationships, handle POS transactions, assist with stock transfers, and participate in store events and rewards sign-ups.

Team players thrive here, with the opportunity to work during peak periods and contribute to loss prevention and in-store merchandising.