Luxury Retail Sales Associate | Client Experience

Jenni Kayne; Chicago (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

Jenni Kayne is seeking a retail associate in Chicago to maximize sales, deliver warm customer service, and build lasting client relationships. You will manage client books, drive sales through consignments and designer partnerships, and maintain engaging store visuals.

The role requires strong communication, POS and inventory skills, and a willingness to work peak periods. Join a brand that values a diverse, inclusive workplace and rewards customer excellence.

Qualifications

• Minimum 1-2 years of experience in retail sales; women's upper contemporary, multi-label or luxury designer preferred.
• Can-do attitude and commitment to providing excellent customer service.
• Willingness and availability to work during peak business periods - weekends, holidays, etc
• Demonstrate strong written and verbal communication skills.
• Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel.
• Must be able to lift and move heavy objects (20 pounds or more) as required

Responsibilities

• Maximize sales and provide friendly and welcoming customer service
• Communicate effectively with customers to determine their needs
• Build relationships with clients and maintain an updated client book
• Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists
• Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
• Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise
• Encourage customers to sign up for Jenni Kayne Rewards and to engage with us on our social media platforms
• Communicate effectively through sharing feedback with management and writing daily business recaps
• Secure company assets through loss prevention in compliance with company policies and guidelines

Skills

Customer service

Sales

Communication skills

Teamwork

POS experience

Inventory management

Microsoft Excel

Tools

POS systems

Inventory management software

Microsoft Word

Excel

Job description

Jenni Kayne is seeking a retail associate in Chicago to maximize sales, deliver warm customer service, and build lasting client relationships. You will manage client books, drive sales through consignments and designer partnerships, and maintain engaging store visuals.

The role requires strong communication, POS and inventory skills, and a willingness to work peak periods. Join a brand that values a diverse, inclusive workplace and rewards customer excellence.