Luxury Retail Sales Associate — Clienteling & VIP Service

Jenni Kayne; Charlotte (NC); Sur place; USD 30 000 - 36 000; Temps partiel

Résumé du poste

Jenni Kayne in Charlotte is seeking a customer-focused retail associate to maximize sales and deliver a welcoming experience. You will help customers determine needs, build relationships, and manage client books while supporting store operations.

This role emphasizes teamwork, training on POS and inventory systems, and opportunities to collaborate with designers and stylists. The position requires flexibility for peak periods and a positive, professional demeanor.

Qualifications

• 1–2 years of retail sales experience; luxury or multi-label preferred.
• Strong written and verbal communication.
• Willingness to work weekends and holidays.
• Experience with POS and inventory systems.
• Ability to lift and move heavy objects (20 pounds) as needed.

Responsabilités

• Maximize sales and provide friendly and welcoming customer service
• Communicate effectively with customers to determine their needs
• Build relationships with clients and maintain an updated client book
• Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists
• Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
• Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise
• Encourage customers to sign up for Jenni Kayne Rewards and to engage with us on our social media platforms
• Communicate effectively through sharing feedback with management and writing daily business recaps
• Secure company assets through loss prevention in compliance with company policies and guidelines

Connaissances

Customer service

Communication

Teamwork

Sales

Outils

POS systems

Inventory management

MS Word

MS Excel

Description du poste

Jenni Kayne in Charlotte is seeking a customer-focused retail associate to maximize sales and deliver a welcoming experience. You will help customers determine needs, build relationships, and manage client books while supporting store operations.

This role emphasizes teamwork, training on POS and inventory systems, and opportunities to collaborate with designers and stylists. The position requires flexibility for peak periods and a positive, professional demeanor.