Luxury Retail Sales Associate

Jenni Kayne; Malibu (CA); On-site; USD 27,000 - 39,000; Full time

Job summary

Jenni Kayne in Malibu seeks a customer-focused retail associate to maximize sales and deliver friendly service. You will identify shopper needs, build client relationships, and manage transactions at the point of sale while maintaining displays and stock flow.

Responsibilities include signing up customers for Jenni Kayne Rewards, partnering with designers and stylists, and contributing to store operations. A 1–2 year luxury retail background and strong communication are required.

Qualifications

• 1–2 years of experience in retail sales; women’s upper contemporary, multi-label or luxury designer preferred.
• Can-do attitude and commitment to providing excellent customer service.
• Willingness and availability to work during peak business periods - weekends, holidays, etc.
• Demonstrate strong written and verbal communication skills.
• Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel.

Responsibilities

• Maximize sales and provide friendly and welcoming customer service.
• Communicate effectively with customers to determine their needs.
• Build relationships with clients and maintain an updated client book.
• Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists.
• Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap.
• Take an active role in store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise.
• Encourage customers to sign up for Jenni Kayne Rewards and to engage on social media.
• Communicate feedback to management and write daily business recaps.
• Secure company assets through loss prevention in compliance with company policies and guidelines.

Skills

Customer service

Sales mindset

Tools

POS systems

Inventory management software

Microsoft Word

Excel

Job description

Jenni Kayne in Malibu seeks a customer-focused retail associate to maximize sales and deliver friendly service. You will identify shopper needs, build client relationships, and manage transactions at the point of sale while maintaining displays and stock flow.

Responsibilities include signing up customers for Jenni Kayne Rewards, partnering with designers and stylists, and contributing to store operations. A 1–2 year luxury retail background and strong communication are required.