Luxury Retail Sales Associate: Elevate Client Relationships

Jenni Kayne; New York (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

Jenni Kayne in the United States is seeking a retail associate to maximize sales and deliver friendly, welcoming customer service. You will identify customer needs, build client relationships, and drive sales through consignments and collaborations with interior designers and wardrobe stylists.

You will handle POS transactions, assist with stock, and promote Jenni Kayne Rewards while engaging with customers on social media.

Qualifications

• 1–2 years of retail sales experience; women's upper contemporary, multi-label or luxury designer preferred.
• Can-do attitude and commitment to providing excellent customer service.
• Willingness and availability to work during peak business periods – weekends, holidays, etc.
• Demonstrate strong written and verbal communication skills.
• Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel.

Responsibilities

• Maximize sales and provide friendly and welcoming customer service
• Communicate effectively with customers to determine their needs
• Build relationships with clients and maintain an updated client book
• Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists
• Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
• Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise
• Encourage customers to sign up for Jenni Kayne Rewards and to engage with us on our social media platforms
• Communicate effectively through sharing feedback with management and writing daily business recaps
• Secure company assets through loss prevention in compliance with company policies and guidelines

Skills

Customer service

Communication

Teamwork

POS experience

Inventory management

MS Word & Excel

Tools

POS systems

Inventory management software

Microsoft Word

Excel

Job description

Jenni Kayne in the United States is seeking a retail associate to maximize sales and deliver friendly, welcoming customer service. You will identify customer needs, build client relationships, and drive sales through consignments and collaborations with interior designers and wardrobe stylists.

You will handle POS transactions, assist with stock, and promote Jenni Kayne Rewards while engaging with customers on social media.