Luxury Retail Sales Specialist

Jenni Kayne; Malibu (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Jenni Kayne, a California-based lifestyle brand, is seeking a Retail Sales Associate in Malibu. The role focuses on maximizing sales, delivering exceptional customer service, and building lasting client relationships in-store.

The successful candidate will have 1–2 years in fashion/retail, strong communication skills, and proficiency with POS and inventory systems. Weekend/holiday availability and the ability to lift up to 20 pounds are required.

Qualifications

• 1–2 years retail sales experience in luxury or contemporary brands.
• Strong communication and customer service skills.
• Availability to work weekends and holidays.
• Proficient with POS and inventory management systems, MS Word and Excel.
• Able to lift and move up to 20 pounds.

Responsibilities

• Maximize sales and provide friendly customer service.
• Communicate effectively with customers to determine their needs.
• Build relationships with clients and maintain an updated client book.
• Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists.
• Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap.
• Take an active role in store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise.
• Encourage customers to sign up for Jenni Kayne Rewards and to engage with us on social media.
• Communicate feedback with management and write daily business recaps.
• Secure company assets through loss prevention in compliance with company policies and guidelines.

Skills

Customer service

Sales

Communication

Teamwork

POS experience

Inventory management

Tools

POS systems

Inventory software

Microsoft Excel

Job description

Jenni Kayne, a California-based lifestyle brand, is seeking a Retail Sales Associate in Malibu. The role focuses on maximizing sales, delivering exceptional customer service, and building lasting client relationships in-store.

The successful candidate will have 1–2 years in fashion/retail, strong communication skills, and proficiency with POS and inventory systems. Weekend/holiday availability and the ability to lift up to 20 pounds are required.