Luxury Retail Operations Coordinator | Guest Experience Lead

Tiffany & Co; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Tiffany & Co. in Houston Galleria is seeking an Operations Coordinator to lead back-of-house operations, manage inventory, and support client services. The role requires partnering with store leadership to drive sales goals and ensuring a flawless Tiffany Experience for every guest.

As a key holder, you may open or close the store in the absence of a manager. The position emphasizes operational excellence, ordered processes, and proactive collaboration with Sales Professionals and management to

Qualifications

• 2–3 years of retail operations experience with merchandising, client service, administration and shipping.
• Strong analytical skills and attention to detail.
• Proficient in Microsoft Word and Excel; able to manage multiple tasks.

Responsibilities

• Coordinate order fulfillment, shipping, receiving and replenishment; assist store operations.
• Maintain inventory accuracy and support merchandising initiatives.
• Provide exceptional client service and act as manager on duty when needed.
• Open and close the store as required; collaborate with store leadership on initiatives.

Skills

Analytical skills

Retail operations

Organized and detail oriented

Customer service

Team collaboration

Education

College/university degree

Graduate Gemologist / GIA coursework

Tools

Microsoft Word

Microsoft Excel

Job description

Tiffany & Co. in Houston Galleria is seeking an Operations Coordinator to lead back-of-house operations, manage inventory, and support client services. The role requires partnering with store leadership to drive sales goals and ensuring a flawless Tiffany Experience for every guest.

As a key holder, you may open or close the store in the absence of a manager. The position emphasizes operational excellence, ordered processes, and proactive collaboration with Sales Professionals and management to