Luxury Retail Operations & Client Experience Coordinator

Tiffany & Co.; Chicago (IL); On-site; USD 34,000 - 40,000; Full time

Job summary

Tiffany & Co. in Chicago, IL, is seeking an Operations Coordinator to lead back-of-house tasks, coordinate orders, manage inventory, and support client service. You will partner with store leadership and act as a key holder when needed.

The role emphasizes delivering the Tiffany Experience, maintaining store standards, and driving sales while ensuring operational efficiency across daily tasks.

Qualifications

• 2–3 years of prior retail experience in retail operations.
• Strong analytical and organizational skills.
• Proficient in Microsoft Word and Excel.
• Ability to work retail store hours including nights, weekends and holidays.
• Authorized to work in the United States.

Responsibilities

• Coordinate order fulfillment, inventory, and client service activities.
• Assist in opening and closing procedures when needed.
• Drive sales by supporting store leadership and client experiences.
• Ensure compliance with store policies and procedures.

Skills

Retail operations

Client service

Merchandising

Inventory management

Shipping

Education

College/university degree

GIA coursework / Graduate Gemologist

Tools

Microsoft Word

Microsoft Excel

Job description

Tiffany & Co. in Chicago, IL, is seeking an Operations Coordinator to lead back-of-house tasks, coordinate orders, manage inventory, and support client service. You will partner with store leadership and act as a key holder when needed.

The role emphasizes delivering the Tiffany Experience, maintaining store standards, and driving sales while ensuring operational efficiency across daily tasks.