Luxury Retail Operations & Guest Experience Lead

Tiffany & Co.; Indianapolis (IN); On-site; USD 31,000 - 37,000; Full time

Job summary

Tiffany & Co. in Indianapolis, IN is seeking an Operations Coordinator to lead back-of-house tasks, manage inventory, and support store leadership on key initiatives that drive sales and a superior client experience. As a key holder, you may act as manager on duty when a manager is unavailable.

Responsibilities include coordinating order fulfillment, shipping, receiving, replenishment, and maintaining store standards, while collaborating with Sales Professionals to deliver the Tiffany Experience.

Qualifications

• 2-3 years of prior retail operations experience.
• Strong Analytical skills.
• Proficient in Microsoft Word and Excel.
• Must have authorization to work in the United States.

Responsibilities

• Lead back of house operations and inventory management.
• Coordinate order fulfillment, shipping, receiving, and replenishment.
• Open and close the store as manager on duty.
• Drive sales and client experience through product pillars.

Skills

Strong Analytical skills

Organized and detail oriented

Flexibility to perform different tasks

Education

College/university degree

Graduate Gemologist degree or GIA coursework

Tools

Microsoft Word

Excel

Job description

Tiffany & Co. in Indianapolis, IN is seeking an Operations Coordinator to lead back-of-house tasks, manage inventory, and support store leadership on key initiatives that drive sales and a superior client experience. As a key holder, you may act as manager on duty when a manager is unavailable.

Responsibilities include coordinating order fulfillment, shipping, receiving, replenishment, and maintaining store standards, while collaborating with Sales Professionals to deliver the Tiffany Experience.