Luxury Retail Operations Associate - Bonus Eligible

David Yurman; Coral Gables (FL); Presencial; USD 28.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus eligible

Healthcare benefits

401(k) plan

Employee discounts

Generous paid time off

Descripción de la vacante

David Yurman is seeking an Operations Support associate in Coral Gables, FL to support the store team with operational tasks and exemplary service. The role emphasizes inventory, stock control, repairs, and delivering a luxury client experience.

The position requires attention to detail, flexibility for non-traditional hours, and proficiency in Excel/Outlook to help meet store KPIs and enhance client satisfaction.

Formación

• Luxury retail experience preferred.
• Minimum 1 year in an operational role in a customer service environment.
• Proficient in Microsoft Excel and Outlook.
• Detail-oriented and able to adapt quickly in a fast-paced environment.
• Flexibility to work non-traditional hours, including weekends and holidays.

Responsabilidades

• Assist with daily inventory counts and reconciliation.
• Assist store manager with stock control and delivery procedures to reduce shrink.
• Assist with packaging of merchandise for delivery to clients.
• Enter repairs into KWI and update repair book logs.
• Communicate deficiencies in supplies and materials.
• Answer and direct all incoming calls.
• Adhere to Company retail operating and security procedures.
• Complete all Company paperwork accurately and on time.
• Maintain visual merchandising and housekeeping standards reflecting guidelines.
• Create a welcoming luxury environment for clients.
• Provide exceptional customer service with customer priority.
• Identify and exceed customer needs and expectations.
• Maximize selling opportunities to achieve/exceed store KPI targets.

Conocimientos

Luxury retail experience

Operational role

Herramientas

Microsoft Excel

Outlook

Descripción del empleo

David Yurman is seeking an Operations Support associate in Coral Gables, FL to support the store team with operational tasks and exemplary service. The role emphasizes inventory, stock control, repairs, and delivering a luxury client experience.

The position requires attention to detail, flexibility for non-traditional hours, and proficiency in Excel/Outlook to help meet store KPIs and enhance client satisfaction.