Seasonal Luxury Retail Ops Associate

David Yurman; Boca Raton (FL); On-site; USD 28,000 - 32,000; Full time

Job summary

The David Yurman Boca Raton store is seeking a Seasonal Operations Support to assist the Retail Store Operations Staff with administrative and logistical tasks. The role runs from late October 2026 through January 2027, with non-traditional hours including nights, weekends and holidays.

Responsibilities include entering sales at POS, assisting on the sales floor when needed, maintaining visual merchandising standards, and supporting packaging, inventory, and client services to ensure a seamless

Qualifications

• Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred.
• Proficient in Microsoft Excel and Outlook.
• Ability to be detail-oriented, adapt and prioritize in a fast-paced environment.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations).

Responsibilities

• Enters sales at POS.
• Answers and properly directs all incoming calls.
• Assists on the sales floor when all tasks are completed or when necessary in order to satisfy clients’ needs.
• Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times.
• Assists Sales and Operations team wrap client packages.
• Assists Sales and Operations team with the cleaning of client jewelry.
• Assists the Operations team with the restocking of store packaging.
• Assists the Operations team with the restocking of store stationary.
• Assists Operations team with the unwrapping of David Yurman Bags for easy access.
• Assists the Operations team with the putting together of DY Pocket Folders.
• Assists Operations team package and ship client packages.
• Assists Operations team in inventorying office supply needs.
• Assists Operations team in inventorying packaging needs.
• Assists Operations team in inventorying stationary needs.
• Assists Operations team identify client jewelry repairs.
• Assists store in maintaining a clean case line.
• Assists Sales and Operations team organize understock.
• Assists Operations team with Inventory Serial Case Audits.
• Ensures organization and cleanliness of jewelry cleaning area.

Skills

Attention to detail

Adaptability

Prioritization

Customer service

Tools

Microsoft Excel

Microsoft Outlook

Job description

The David Yurman Boca Raton store is seeking a Seasonal Operations Support to assist the Retail Store Operations Staff with administrative and logistical tasks. The role runs from late October 2026 through January 2027, with non-traditional hours including nights, weekends and holidays.

Responsibilities include entering sales at POS, assisting on the sales floor when needed, maintaining visual merchandising standards, and supporting packaging, inventory, and client services to ensure a seamless