Luxury Retail Leader – Client Experience & Sales

Tumi Holdings Inc; Burlington (MA); On-site; USD 47,240 - 52,000; Full time

Benefits offered by this job

Paid time off

Medical and dental insurance

Vision insurance

401(k) with company match

Commuter benefits

Job summary

TUMI is seeking an Assistant Manager for our Burlington, MA location to create a client experience that reflects our luxury brand while driving sales through outstanding service.

You will lead store operations, develop staff, and build strong client relationships. The role offers growth opportunities and a comprehensive benefits package.

Join a team that values entrepreneurial spirit, high standards, and a commitment to world-class service.

Qualifications

• Retail luxury experience and passion for brand lifestyle.
• Proven success meeting sales goals and KPI targets.
• Flexible availability to work nights, weekends, holidays.
• Strong time management and leadership skills.

Responsibilities

• Meet and exceed personal sales and KPI targets.
• Lead store team, plan schedules, and coach staff.
• Recruiting and networking to build top talent.
• Maintain client books and execute events to drive client relationships.
• Ensure brand standards, visual guidelines, and exceptional client service.

Skills

Sales

Client relations

Leadership

Communication

Visual merchandising

Job description

TUMI is seeking an Assistant Manager for our Burlington, MA location to create a client experience that reflects our luxury brand while driving sales through outstanding service.

You will lead store operations, develop staff, and build strong client relationships. The role offers growth opportunities and a comprehensive benefits package.

Join a team that values entrepreneurial spirit, high standards, and a commitment to world-class service.