Luxury Retail General Manager | Store Leader

Brobston Group; Dallas (TX); Sur place; USD 110 000 - 150 000; Plein temps

Résumé du poste

Ralph Lauren is seeking a General Manager (store leader) to act as the CEO of the store, driving desirability, VIP client experiences, and topline performance. The GM will cast and develop top talent to create the next generation of Ralph Lauren ambassadors, embodying the brand's luxury lifestyle.

This role requires strong leadership and a passion for service excellence. The GM will guide teams across customer experience, people development, merchandising, store operations and P&L ownership,

Qualifications

• Relevant work experience preferred.
• Strong computer skills including Word, Excel, PowerPoint, Workday and Outlook.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; lift up to 30 lbs. and climb ladder as trained.

Responsabilités

• Deliver the 5 C’s of Service Excellence to every client to create a VIP experience.
• Cast and develop store employees and build a dynamic, diverse team.
• Maintain presentation standards and ensure the store communicates the Ralph Lauren image.
• Lead store operations and inventory controls to protect assets and drive profitability.
• Own P&L metrics and drive KPIs such as conversion, UPT, SPH and customer scores.

Connaissances

Leadership

Communication

Interpersonal skills

Negotiation

Staff development

Teamwork

Outils

Word

Excel

PowerPoint

Workday

Outlook

Description du poste

Ralph Lauren is seeking a General Manager (store leader) to act as the CEO of the store, driving desirability, VIP client experiences, and topline performance. The GM will cast and develop top talent to create the next generation of Ralph Lauren ambassadors, embodying the brand's luxury lifestyle.

This role requires strong leadership and a passion for service excellence. The GM will guide teams across customer experience, people development, merchandising, store operations and P&L ownership,