Retail General Manager: Lead Brand Experience & Growth

Brobston Group; Gurnee (IL); Hybride; USD 70 000 - 99 000; Plein temps

Avantages offerts par ce poste

Hybrid working arrangements

Incentive compensation

Above-market time off

Résumé du poste

Ralph Lauren Corporation seeks a General Manager to lead store performance, develop leadership talent, and deliver an exceptional customer experience while achieving financial targets. You will drive client development, recruit and train a team, and implement strategic initiatives that align with the brand vision across your market.

The role emphasizes managing sales, profitability, and store operations with a focus on brand integrity, productivity, and a culture of inclusion.

Qualifications

• Retail management or similar experience in a high-volume or high-profile environment.
• Strong communication with customers and store personnel.
• Ability to maneuver around the sales floor, dressing room, cashwrap and office; lift up to 30 lbs.
• Flexible schedule including day, evening, weekends and may include overnight shifts and travel.
• Proven track record of building and maintaining positive working relationships.
• Business acumen and strong planning/time management skills.

Responsabilités

• Direct responsibility for sales and profit performance, ensuring sales & margin goals are met.
• Own strategic planning and execution of company initiatives, optimizing impact for your store location.
• Create a consistent customer experience aligned to RL brand expectations by setting a vision to inspire your store team.
• Shape a client development strategy and lead community outreach efforts in your market.
• Set talent strategy for your store, building and developing a team with the customer at its core.
• Source, recruit and retain high performing talent through continuous feedback and coaching.
• Educate and train team to build new skills and enhance capabilities.
• Maintain exceptional productivity standards through impeccable process management including inventory and store shrink goals.
• Champion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business result.
• Uphold all company policies and procedures.
• Provide feedback to cross-functional partners, identifying high profit potential and category business trends for your store market.
• Ensure sales floor and all store standards exceed expectations at all times.
• Create an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus Areas.

Connaissances

Retail management experience

Leadership development

Customer communication

Team building

Strategic planning

Formation

College degree or equivalent

Description du poste

Ralph Lauren Corporation seeks a General Manager to lead store performance, develop leadership talent, and deliver an exceptional customer experience while achieving financial targets. You will drive client development, recruit and train a team, and implement strategic initiatives that align with the brand vision across your market.

The role emphasizes managing sales, profitability, and store operations with a focus on brand integrity, productivity, and a culture of inclusion.