Hybrid Luxury Retail General Manager: Lead Store Growth

Brobston Group; Hanover (MD); On-site; USD 80,000 - 104,000; Full time

Benefits offered by this job

Hybrid working arrangements

Job summary

Ralph Lauren is seeking a General Manager to lead a flagship store with a focus on delivering exceptional customer experiences and achieving financial results. You will drive sales, develop talent, and embody the brand’s standards in a high-profile environment.

You will oversee store operations, recruit and coach a top-performing team, and implement strategic initiatives to optimize customer engagement and profitability in a dynamic market.

Qualifications

• Experience leading sales in a high-volume, luxury or specialty retail environment.
• Strong customer service and communication skills with customers and staff.
• Proven ability to hire, develop and coach a store team.

Responsibilities

• Direct responsibility for sales and profit performance, achieving sales and margin goals.
• Own strategic planning and execution of store initiatives.
• Create a consistent customer experience aligned to brand expectations.

Skills

Retail Management

Customer Service

Team Leadership

Communication

Strategic Planning

Education

Bachelor’s degree or equivalent

Job description

Ralph Lauren is seeking a General Manager to lead a flagship store with a focus on delivering exceptional customer experiences and achieving financial results. You will drive sales, develop talent, and embody the brand’s standards in a high-profile environment.

You will oversee store operations, recruit and coach a top-performing team, and implement strategic initiatives to optimize customer engagement and profitability in a dynamic market.