Luxury Retail Client Advisor Lead

V Opco LLC; Scottsdale (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Healthcare options

401(k) with employer match

Paid time off

Clothing allowance & merchandise),

$400 gym reimbursement

Mental health support tools

Parental leave program

Job summary

Vince is seeking a highly motivated Client Advisor to drive luxury sales in Scottsdale, AZ. You will manage your client book, deliver elevated service, and convert walk-ins into loyal customers, using product knowledge and brand storytelling.

You will work on a team on the sales floor, supporting store operations and maintaining Vince’s high standards of service. Experience in luxury retail, excellent communication, and flexibility are required.

Qualifications

• 2+ years experience in retail sales, preferably in a luxury environment.
• Proven ability to meet or exceed sales goals
• Strong verbal and written communication skills allowing for effective communication with your customers
• Comfortable with POS systems, CRM tools, and Microsoft Office
• Able to climb ladders and stairs; lift up to 35 pounds while merchandising
• Flexible work schedule; weekends, evenings, events, and holidays

Responsibilities

• Consistently achieves and exceeds personal sales goals, KPIs, and clienteling expectations
• Building a deep understanding of fabrics, fits, construction, and design intent to inspire purchasing decisions
• Cultivate and grow a robust client book through proactive outreach (SMS, email, personalized follow-up, referrals)
• Speak confidently about the Vince aesthetic and translate conversations into brand-focused interactions
• Convert walk-in traffic into loyal clients through elevated engagement and styling
• Model best-in-class selling and clienteling on the floor to inspire the team
• Support store operations including POS, merchandising, inventory, and visual standards
• Uphold all company policies, including loss prevention and operational procedures

Skills

Clienteling

Sales goals

Relationship building

Communication

Team player

Self-motivation

Tools

POS systems

CRM tools

Microsoft Office

Job description

Vince is seeking a highly motivated Client Advisor to drive luxury sales in Scottsdale, AZ. You will manage your client book, deliver elevated service, and convert walk-ins into loyal customers, using product knowledge and brand storytelling.

You will work on a team on the sales floor, supporting store operations and maintaining Vince’s high standards of service. Experience in luxury retail, excellent communication, and flexibility are required.