Luxury Retail Sales Assistant & Brand Ambassador

MaineGuide; Kittery (ME); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to join our luxury retail team in the United States. You will welcome clients, assist at the cash wrap, and keep the sales floor organized to ensure a smooth customer experience.

Responsibilities include stocking, processing shipments, maintaining visual merchandising, and supporting teammates while delivering excellent service. Flexible schedule including nights and weekends is required.

Qualifications

• 1+ of previous retail experience (cashier/stock etc.), preferably in a luxury retail service environment.
• Possesses current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems and basic computer skills (iPad/laptop, Mobile POS, Internet).
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments; report discrepancies; maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests, and collaborate with team or management.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

POS systems

Product knowledge

Communication

English proficiency

Job description

Coach is seeking a Sales Support Associate to join our luxury retail team in the United States. You will welcome clients, assist at the cash wrap, and keep the sales floor organized to ensure a smooth customer experience.

Responsibilities include stocking, processing shipments, maintaining visual merchandising, and supporting teammates while delivering excellent service. Flexible schedule including nights and weekends is required.