Luxury Retail Associate Manager: Elevate Client Experience

TUMI; Town of Riverhead (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Career pathing

Work-life balance

Training

Paid time off

Pet Insurance

Tuition Reimbursement

Employee Discount

Employee Assistance Program (EAP)

Comprehensive benefits package

Sales bonus program eligibility

Job summary

At TUMI, the Associate Manager role in our Retail team focuses on creating a client experience that reflects our brand while building strong client relationships and driving sales through outstanding service.

The ideal candidate is passionate about luxury, travel, fashion, and lifestyle markets, with a track record in sales growth and a willingness to lead by example in a dynamic store environment.

Qualifications

• Experience in luxury retail or high-end brands preferred.
• Proven ability to meet sales goals and KPIs.
• Strong client service mindset with relationship-building skills.

Responsibilities

• Lead and develop store associates to achieve sales targets.
• Create an exceptional client experience that mirrors the TUMI brand.
• Coach, train and manage daily performance and tasks.

Skills

Luxury retail

Client relationships

Sales leadership

Team collaboration

Job description

At TUMI, the Associate Manager role in our Retail team focuses on creating a client experience that reflects our brand while building strong client relationships and driving sales through outstanding service.

The ideal candidate is passionate about luxury, travel, fashion, and lifestyle markets, with a track record in sales growth and a willingness to lead by example in a dynamic store environment.