Luxury Retail Associate Manager | Client Experience & Sales

Samsonite International S.A.; Carlsbad (CA); In loco; USD 65.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Career pathing

Work-life balance

Training

Paid time off

Pet Insurance

Tuition Reimbursement

Employee Discount

Employee Assistance Program (EAP)

Comprehensive benefits package incl. 5

Retail Store Associates may beEligible

Descrizione del lavoro

TUMI is seeking an Associate Manager on the Retail team in California to create an exceptional client experience, build strong relationships, and drive sales through outstanding service in a luxury environment.

You will lead initiatives, coach store associates, uphold visual standards, and work toward KPIs such as conversion, DPT, UPT, and client data capture, while adapting to a dynamic, entrepreneurial retail culture that rewards initiative and integrity.

Competenze

• Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
• Value a collaborative environment and have an openness to feedback.
• The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
• Have strong sales and client experience, preferably in the luxury market.
• Can demonstrate proven success in meeting sales goals and achieving KPI’s.
• Flexible availability to work nights, weekends, mornings, and holidays as needed.
• Have a strong sense of integrity and an ability to lead by example.
• Have strong time management skills.

Mansioni

• Meet and exceed personal and store goals for sales and KPI metrics.
• Lead and develop a high-performing retail team through coaching and role-modeling.
• Training and developing store associates to improve performance.
• Communicate effectively and build strong relationships with clients and team.
• Ensure compliance with company policies and procedures and maintain payroll accuracy.
• Maintain visual merchandising standards and deliver superior client experiences.

Conoscenze

Sales leadership

Client relationship building

Luxury retail experience

KPI knowledge

Store operations

Descrizione del lavoro

TUMI is seeking an Associate Manager on the Retail team in California to create an exceptional client experience, build strong relationships, and drive sales through outstanding service in a luxury environment.

You will lead initiatives, coach store associates, uphold visual standards, and work toward KPIs such as conversion, DPT, UPT, and client data capture, while adapting to a dynamic, entrepreneurial retail culture that rewards initiative and integrity.