Luxury Retail Associate Manager — Client Experience Leader

Samsonite International S.A.; Alpharetta (GA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Work-life balance

Training

Employee Discount

Sick time

EAP

401(k) with a company match

This position may be eligible to参加 ina

Job summary

TUMI is seeking an Associate Manager to deliver exceptional client experiences in our luxury retail environment. You will lead sales initiatives, manage client relationships, and collaborate with the team to uphold brand standards while driving profitable growth.

The ideal candidate combines a passion for travel and fashion with strong leadership, coaching, and merchandising skills. Flexibility to work evenings, weekends, and holidays is required, and growth opportunities are tied to performance

Qualifications

• Strong sales skills with proven ability to meet KPI targets.
• Excellent client service and relationship-building capabilities.
• Ability to train and coach store associates.
• Experience in visual merchandising and in-store events.

Responsibilities

• Meet and exceed personal sales and KPI metrics.
• Lead initiative and strategic planning to drive store performance.
• Develop and coach team, delivering ongoing training.
• Maintain visual standards and client experience.
• Ensure payroll accuracy and compliance.

Skills

Sales

Client service

Leadership

Training

Merchandising

Tools

POS systems

CRM

Job description

TUMI is seeking an Associate Manager to deliver exceptional client experiences in our luxury retail environment. You will lead sales initiatives, manage client relationships, and collaborate with the team to uphold brand standards while driving profitable growth.

The ideal candidate combines a passion for travel and fashion with strong leadership, coaching, and merchandising skills. Flexibility to work evenings, weekends, and holidays is required, and growth opportunities are tied to performance