Luxury Retail Associate Manager

Samsonite International S.A.; Milpitas (CA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Career pathing

Work-life balance

Training

Paid time off

Pet Insurance

Tuition Reimbursement

Employee Discount

EAP

Comprehensive benefits package (health

Vision & Life insurance

401(k) with company match

Commuter benefits

Job summary

TUMI, a luxury retail brand, seeks an Associate Manager to lead client experiences on the Sales floor. You will build strong client relationships, drive sales, and coach team members to deliver world-class service while upholding brand standards and initiatives.

The role requires enthusiasm for luxury, travel, and fashion, with flexibility to work nights, weekends, and holidays in a dynamic retail environment.

Qualifications

• Understand the TUMI brand and have passion for lifestyle, clients, and product assortment.
• Proven success in meeting sales goals and KPI targets.
• Strong time management and ability to lead by example.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Meet and exceed store and personal sales and KPI metrics.
• Lead by example to deliver outstanding client service and brand experience.
• Develop and coach store associates to improve performance.
• Maintain strong client relationships and drive revenue through service.
• Collaborate with team to execute visual standards and events.
• Adhere to all company policies and procedures.

Skills

Sales excellence

Luxury retail experience

KPI achievement

Time management

Collaboration

Communication

Job description

TUMI, a luxury retail brand, seeks an Associate Manager to lead client experiences on the Sales floor. You will build strong client relationships, drive sales, and coach team members to deliver world-class service while upholding brand standards and initiatives.

The role requires enthusiasm for luxury, travel, and fashion, with flexibility to work nights, weekends, and holidays in a dynamic retail environment.