Luxury Retail Associate Manager

TUMI; Tinton Falls (NJ); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Work-life balance

Training

Employee Discount

Paid time off

Employee Assistance Program (EAP)

401(k) with company match

Potential incentive program

Job summary

TUMI is seeking an Associate Manager for our New Jersey retail location. You will lead a team to create an exceptional client experience while driving sales and maintaining brand standards.

The role requires passion for luxury travel lifestyle products, strong client relationships, and a proactive, entrepreneurial spirit. Responsibilities include coaching staff, achieving KPIs, and ensuring visual merchandising aligns with brand guidelines.

Qualifications

• Luxury retail experience preferred.
• Ability to stand and move around the store; lift up to 30 pounds; climb ladders as needed.
• Flexible availability including nights, weekends, mornings and holidays.

Responsibilities

• Meet and exceed personal sales and KPI targets (conversion, DPT, UPT, Client Data Capture).
• Lead, train, and develop store associates; support Store Manager with coaching and goal setting.
• Deliver exceptional client experiences that reflect TUMI’s brand ethos; build strong client relationships.
• Ensure visual merchandising standards and brand guidelines are followed; support events and client programs.

Skills

Sales excellence

Client service

Leadership

Communication

Visual merchandising

Flexibility

Job description

TUMI is seeking an Associate Manager for our New Jersey retail location. You will lead a team to create an exceptional client experience while driving sales and maintaining brand standards.

The role requires passion for luxury travel lifestyle products, strong client relationships, and a proactive, entrepreneurial spirit. Responsibilities include coaching staff, achieving KPIs, and ensuring visual merchandising aligns with brand guidelines.