Luxury Retail Associate Manager

Samsonite International S.A.; City of White Plains (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Career pathing

Work-life balance

Training

Paid time off

Pet Insurance

Tuition Reimbursement

Employee Discount

Employee Assistance Program (EAP)

Comprehensive benefits package (health

vision, life, disability, 401(k) with

Commuter benefits

Job summary

TUMI is seeking an Associate Manager for the Retail team to deliver an exceptional client experience, drive sales, and lead store initiatives in a dynamic luxury environment. You will build client relationships, mentor staff, and execute strategies to meet or exceed store goals while upholding brand standards.

The role emphasizes leadership, initiative, and collaboration, with opportunities for growth within a global luxury brand and competitive compensation and benefits in a performance-driven

Qualifications

• Passion for luxury lifestyle and brand ethos.
• Strong client service and sales mindset.
• Ability to lead by example and coach others.

Responsibilities

• Meet and exceed personal sales and KPI targets across conversion, DPT, UPT, and client data capture.
• Demonstrate initiative, plan strategically, and lead change effectively.
• Train and develop store associates, provide coaching, and set quarterly goals for personal development.
• Communicate clearly, build strong relationships, and uphold ethical standards.
• Ensure compliance with company policies and payroll processes.
• Maintain visual merchandising standards and deliver a superior client experience.

Skills

Client service

Sales performance

Leadership

Communication

Time management

Coaching and development

Visual merchandising

Job description

TUMI is seeking an Associate Manager for the Retail team to deliver an exceptional client experience, drive sales, and lead store initiatives in a dynamic luxury environment. You will build client relationships, mentor staff, and execute strategies to meet or exceed store goals while upholding brand standards.

The role emphasizes leadership, initiative, and collaboration, with opportunities for growth within a global luxury brand and competitive compensation and benefits in a performance-driven