Luxury Retail Associate Manager

TUMI; Chandler (AZ); On-site; USD 52,000 - 77,000; Full time

Benefits offered by this job

Work-life balance

Training

Employee Discount

Paid time off

EAP

401(k) with company match

Incentive program eligibility

Job summary

TUMI in Chandler, AZ is seeking an Associate Manager to deliver a luxury client experience, build strong client relationships, and drive store sales through exceptional service.

You will lead the team, coach through role-play, manage training, and ensure visual merchandising aligns with brand standards while achieving KPI targets.

This role requires flexible availability including evenings and weekends, with growth opportunities within a dynamic, entrepreneurial retail environment.

Qualifications

• Understand the TUMI luxury brand and client service standards.
• Strong ability to coach and develop store associates.
• Proven track record achieving sales goals and KPI targets.

Responsibilities

• Meet and exceed store and personal sales goals and KPI metrics.
• Lead, coach, and develop the store team to deliver exceptional client service.
• Maintain visual merchandising standards and client experience.
• Collaborate with management to plan events and drive client engagement.
• Ensure timely completion of tasks and adherence to policies.

Skills

Sales experience

Client relationships

Leadership

Training & development

Time management

Job description

TUMI in Chandler, AZ is seeking an Associate Manager to deliver a luxury client experience, build strong client relationships, and drive store sales through exceptional service.

You will lead the team, coach through role-play, manage training, and ensure visual merchandising aligns with brand standards while achieving KPI targets.

This role requires flexible availability including evenings and weekends, with growth opportunities within a dynamic, entrepreneurial retail environment.