Luxury Retail Associate — Flexible Schedule

Tapestry (Coach/Kate Spade); Queenstown (MD); Presencial; USD 25.000 - 45.000; Jornada completa

Descripción de la vacante

Tapestry, the house of Coach and Kate Spade, seeks a motivated in-store team member to deliver exceptional luxury service. You will greet clients, upsell add‑on products, manage POS transactions, and help maintain stockroom, visual merchandising, and store upkeep.

Flexibility to work nights, weekends, and peak season is required. You’ll be part of a dynamic retail team focused on creating memorable client experiences in a high-end environment.

Formación

• 1+ retail experience, preferably in a luxury retail service environment.
• Knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems and basic computer skills (including iPad, Mobile POS, Internet).
• Strong attention to detail and organizational skills.
• Able to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Able to lift 25 lbs regularly (up to 50 lbs occasionally).

Responsabilidades

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Conocimientos

Retail experience

Customer service

Cash handling

Stock management

Visual merchandising

Communication

Multitasking

Attention to detail

English proficiency

Herramientas

POS systems

iPad

Mobile POS

Walkie talkie

Descripción del empleo

Tapestry, the house of Coach and Kate Spade, seeks a motivated in-store team member to deliver exceptional luxury service. You will greet clients, upsell add‑on products, manage POS transactions, and help maintain stockroom, visual merchandising, and store upkeep.

Flexibility to work nights, weekends, and peak season is required. You’ll be part of a dynamic retail team focused on creating memorable client experiences in a high-end environment.