Luxury Retail Associate - Flexible Schedule

Tapestry (Coach/Kate Spade); Ocean City (MD); On-site; USD 17,000 - 25,000; Full time

Job summary

Tapestry (Coach/Kate Spade) in Ocean City, MD is seeking an enthusiastic Retail Sales Associate to welcome clients, provide personalized service, and act as a brand ambassador.

You will operate POS, assist with stock replenishment and merchandising, and collaborate with the team to deliver a luxury shopping experience. The role requires fashion awareness, strong communication, and the flexibility to work nights, weekends, and busy periods.

Qualifications

• 1+ year retail experience (cashier/stock/sales) preferred in luxury/service.
• Knowledge of fashion trends and marketplace competition.
• Familiarity with cash registers, POS systems, and basic computer use.
• Attention to detail and strong organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.
• Ability to work flexible schedule including nights/weekends/seasonal peaks.
• Ability to lift up to 25 lbs regularly and up to 50 lbs occasionally.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and work with team/management.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Cash handling

Customer service

POS knowledge

Product knowledge

Communication

Multitasking

English proficiency

Teamwork

Stockroom care

Tools

iPad / Laptop (Mobile POS)

POS system

Walkie talkie

Price/product release sheets

Job description

Tapestry (Coach/Kate Spade) in Ocean City, MD is seeking an enthusiastic Retail Sales Associate to welcome clients, provide personalized service, and act as a brand ambassador.

You will operate POS, assist with stock replenishment and merchandising, and collaborate with the team to deliver a luxury shopping experience. The role requires fashion awareness, strong communication, and the flexibility to work nights, weekends, and busy periods.