Luxury Retail Associate | Flexible Schedule

Tapestry (Coach/Kate Spade); Commerce (CA); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

Tapestry houses Coach and Kate Spade brands in a premier luxury retail setting. This role focuses on delivering exceptional customer service, maintaining brand standards, and driving sales through knowledgeable, personalized service.

As a frontline ambassador, you will manage POS transactions, assist with stock and merchandising, and collaborate with the team to meet store goals while upholding loss prevention and safety guidelines.

Formación

• Minimum 1+ year retail experience, preferably luxury retail.
• Knowledge of fashion trends and market competition.
• Familiarity with cash registers and basic computer skills (iPad/laptop, Internet).
• Ability to multitask in a fast-paced environment and maintain accuracy.

Responsabilidades

• Welcome clients warmly and provide personalized assistance.
• Act as brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Promote add-on products and gift cards; collect customer data where permitted.
• Receive and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels and perform visual merchandising updates.
• Support sales floor activities and assist customers efficiently.
• Maintain housekeeping standards and follow Loss Prevention guidelines.

Conocimientos

Customer service

Communication

Attention to detail

Multitasking

Fashion trends knowledge

Herramientas

POS systems

Mobile POS

Walkie talkie

Price/product sheets

Descripción del empleo

Tapestry houses Coach and Kate Spade brands in a premier luxury retail setting. This role focuses on delivering exceptional customer service, maintaining brand standards, and driving sales through knowledgeable, personalized service.

As a frontline ambassador, you will manage POS transactions, assist with stock and merchandising, and collaborate with the team to meet store goals while upholding loss prevention and safety guidelines.