Luxury Retail Assistant Store Manager — Lead, Inspire, Grow

PowerToFly; San Diego (CA); On-site; USD 57,000 - 77,000; Full time

Benefits offered by this job

A free Nespresso machine and coffee产品

401k with company match

Educational reimbursement

Health and mental wellness programs

DE&I resource groups

Commuter benefits

Pet adoption reimbursement

Employee recognition program

Discounts at over 2,000 companies

Job summary

Nestlé Nespresso USA in San Diego’s Bloomingdale’s Fashion Valley Mall seeks an Assistant Store Manager to co-lead with the Store Manager, drive sales and service, and deliver the House of Hospitality in a luxury retail setting.

You will develop the team, oversee operations, and share a deep passion for coffee and sustainability, with openness to weekends and open/close shifts. Nestlé Nespresso USA is an equal opportunity employer.

Qualifications

• 3+ years of professional experience in a fast-paced or luxury retail environment
• 2+ years of supervisory experience in people management and development of direct reports
• High School Diploma or GED required; Bachelor’s degree preferred
• Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks
• A real passion for coffee, respect for sustainability, and curiosity to educate oneself and others on our coffee culture
• Availability to work open and closing shifts, weekends, and holidays

Responsibilities

• Customer Obsessed: Lead by example to coach and teach the team, ensuring we deliver our ‘House of Hospitality’ to every customer. Inspire service excellence to create meaningful and memorable customer experiences daily.
• Drive Sales Results: Achieve winning sales and service performance through daily team coaching and effective communication. Use chat-ins to curate the ideal customer journey in our boutique. Evaluate boutique performance with the Boutique Manager to implement improvement strategies.
• Team Development: Motivate team performance through feedback and recognition. Collaborate with the Store Manager to champion the ongoing development and growth of the store team, building capabilities and creating an inspiring culture for learning.
• Operations Excellence: Adapt to evolving priorities. Ensure all operations, inventory, scheduling, and company processes are implemented. Execute store visual guidelines to optimize sales and product presentation. As Quality Coach, identify improvements to create efficiencies and keep the boutique running smoothly.
• Engaged Coffee Expert: Welcome, advise, and guide customers to identify their perfect coffee match. Create coffee moments by offering tastings and sharing your knowledge, our coffee, and our sustainability practices with customers.
• Connect with Community: Think entrepreneurially to plan events that engage new customers, strengthen relationships, and build brand recognition.
• Agile and Resourceful: Thrive by approaching opportunities and challenges with a drive to succeed. Be curious and flexible to try new things.
• Care About Safety: Promote a safety-conscious culture for our employees and customers.

Job description

Nestlé Nespresso USA in San Diego’s Bloomingdale’s Fashion Valley Mall seeks an Assistant Store Manager to co-lead with the Store Manager, drive sales and service, and deliver the House of Hospitality in a luxury retail setting.

You will develop the team, oversee operations, and share a deep passion for coffee and sustainability, with openness to weekends and open/close shifts. Nestlé Nespresso USA is an equal opportunity employer.