Boutique Coffee Store Manager — Lead, Inspire, Grow

Nestlé Nespresso SA; Seattle (WA); On-site; USD 78,000 - 102,000; Full time

Benefits offered by this job

Free Nespresso machine and coffee

401k with company match

Educational reimbursement

Health and mental wellness programs

Discounts at over 2,000 companies

Job summary

Nestlé Nespresso USA is seeking a Store Manager for our University Village boutique to lead a high-performing team in delivering exceptional customer experiences, driving sales, and upholding our brand standards. You will recruit, train, and develop staff, manage operations, and foster a culture of care and sustainability across the store.

You will partner with district leadership to optimize performance, control inventory and labor costs, and connect with the local community to grow the

Qualifications

• 4+ years of professional experience in a fast-paced or luxury retail environment.
• 3+ years of supervisory experience in people management and development of direct reports.
• High School Diploma or GED required; Bachelor’s degree preferred.
• Must be able to manage multiple tasks in a demanding environment.
• Passion for coffee, sustainability, and educating others on our coffee culture.
• Availability to work open and closing shifts, weekends, and holidays.
• Willingness to travel as required.

Responsibilities

• Performance Management: Recruit, hire, and develop people to drive a culture of high performance and engagement.
• Training and Development: Lead and inspire others to learn and grow through coaching and mentoring.
• Team Engagement: Uphold the Nespresso culture and values, fostering an engaged and motivated team.
• Sales and Service Excellence: Drive team performance by setting clear targets and providing guidance.
• Operational Excellence: Ensure adherence to SOPs and manage inventory; optimize labor costs.
• Safety and Quality: Promote a safety-conscious culture and adherence to policies.
• Drive and Determination: Maximize business opportunities through initiatives and customer loyalty.
• Community Connection: Build community channels through experimentation and collaboration.
• Personalized Coffee Experiences: Share knowledge of our coffee and sustainability practices with customers.

Skills

Retail experience

People management

Time management

Coffee passion

Shift flexibility

Travel ability

Education

High School Diploma

Bachelor’s degree

Job description

Nestlé Nespresso USA is seeking a Store Manager for our University Village boutique to lead a high-performing team in delivering exceptional customer experiences, driving sales, and upholding our brand standards. You will recruit, train, and develop staff, manage operations, and foster a culture of care and sustainability across the store.

You will partner with district leadership to optimize performance, control inventory and labor costs, and connect with the local community to grow the