Assistant Boutique Manager — Lead, Coach & Elevate Coffee Experience

Nestlé Nespresso SA; Charlotte (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Free Nespresso machine

Coffee allowance

401k with company match

Educational reimbursement

Health and mental wellness programs

DE&I resource groups

Commuter benefits

Pet adoption reimbursement

Employee recognition program

Discounts at 2,000+ companies

Job summary

Nestlé Nespresso USA in Charlotte seeks an Assistant Boutique Manager to lead store operations, guest experience, and sales growth. You will mentor the team, align with the Boutique Manager, and deliver the premium Nespresso brand experience.

This role requires luxury retail leadership, a passion for hospitality, and the ability to manage open/close shifts, inventory, and events that drive community engagement. Competitive pay and comprehensive benefits are offered.

Qualifications

• 3+ years management in fast-paced or luxury retail.
• 2+ years supervising direct reports.
• High School Diploma or GED; bachelor’s degree preferred.
• Availability for open/close shifts, weekends, and holidays.

Responsibilities

• Lead store operations and sales strategy.
• Coach and develop team.
• Ensure excellent customer service and store presentation.
• Manage inventory and scheduling.
• Promote safety and compliance.

Skills

People management

Sales leadership

Retail operations

Customer service

Education

High School Diploma/GED

Bachelor’s degree (preferred)

Tools

POS systems

Job description

Nestlé Nespresso USA in Charlotte seeks an Assistant Boutique Manager to lead store operations, guest experience, and sales growth. You will mentor the team, align with the Boutique Manager, and deliver the premium Nespresso brand experience.

This role requires luxury retail leadership, a passion for hospitality, and the ability to manage open/close shifts, inventory, and events that drive community engagement. Competitive pay and comprehensive benefits are offered.