Luxury Retail Assistant Manager – Client Experience & Sales

TUMI; Dawsonville (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Career pathing

Work-life balance

Training

Paid time off

Employee Discount

401(k) with company match

Commuter benefits

Sales bonus program

Job summary

TUMI is seeking an Assistant Manager in our Retail team to deliver a premier client experience, build lasting client relationships, and drive sales with outstanding service. The role reflects the brand ethos as you grow with the store and contribute to a dynamic luxury retail environment.

The ideal candidate brings a strong commitment to client service and a passion for luxury, travel, fashion, and lifestyle markets, with opportunities to advance as the business grows.

Qualifications

• The ideal candidate is committed to client service, with a passion for luxury, travel, fashion, and lifestyle markets.
• Role supports increasing sales and KPI performance through outstanding service and brand awareness.
• The Assistant Manager creates a client experience reflecting the brand ethos and builds strong client relationships.

Responsibilities

• Meet and exceed personal sales goals and KPI metrics including conversion, DPT, UPT and Client Data Capture.
• Demonstrate leadership, initiative, and strategic thinking; plan, prioritize, and drive change.
• Take responsibility for performance and complete all tasks with timely delivery.

Skills

Client service

Sales targets

KPI metrics

Brand knowledge

Job description

TUMI is seeking an Assistant Manager in our Retail team to deliver a premier client experience, build lasting client relationships, and drive sales with outstanding service. The role reflects the brand ethos as you grow with the store and contribute to a dynamic luxury retail environment.

The ideal candidate brings a strong commitment to client service and a passion for luxury, travel, fashion, and lifestyle markets, with opportunities to advance as the business grows.