Luxury Retail Assistant Manager

Samsonite International S.A.; Town of Riverhead (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Career pathing

Work-life balance

Training

Paid time off

Pet Insurance

Tuition Reimbursement

Employee Discount

EAP

Medical & dental + vision + life + 401

Sales bonus program

Job summary

TUMI seeks an Associate Manager for our Retail team to deliver exceptional client experiences, build lasting relationships, and drive sales through outstanding service in the luxury travel and lifestyle market.

You will train and coach store associates, manage visual standards, monitor KPIs, and uphold brand integrity while working nights, weekends, and holidays as needed. The role emphasizes initiative, integrity, and a collaborative, entrepreneurial spirit.

Qualifications

• Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
• Value a collaborative environment and openness to feedback.
• Strong sales and client experience, preferably in the luxury market.
• Flexible availability to work nights, weekends, mornings, and holidays as needed.

Responsibilities

• Meet and exceed store KPIs for personal sales and client metrics.
• Lead and train store associates, coaching for performance and development.
• Ensure visual merchandising aligns with brand guidelines and events.
• Foster client relationships and deliver world-class service.

Skills

Understand the TUMI brand and passion

Strong sales and client experience

Flexible availability

Leadership and initiative

Time management

Client relationship building

Team collaboration

Job description

TUMI seeks an Associate Manager for our Retail team to deliver exceptional client experiences, build lasting relationships, and drive sales through outstanding service in the luxury travel and lifestyle market.

You will train and coach store associates, manage visual standards, monitor KPIs, and uphold brand integrity while working nights, weekends, and holidays as needed. The role emphasizes initiative, integrity, and a collaborative, entrepreneurial spirit.