Luxury Retail Ambassador: Elevate Client Experience

Tiffany & Co.; New York (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

The Tiffany Ambassador role at The Landmark centers on delivering the Tiffany Touch to every client, creating a luxury experience through storytelling and bespoke service. Based in New York, this role supports hospitality, tours, and selling events, greets clients, and maintains floor waiting lists while coordinating with Client Advisors to meet sales goals.

Requires 2 years in retail or related fields, flexibility for days, nights, weekends, and holidays, and US work authorization.

Qualifications

• Minimum of 2 years of retail, or luxury retail store experience or relevant client-related experience.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Must have authorization to work in the United States.

Responsibilities

• Welcome clients in a warm, courteous manner and deliver a luxury in-store experience.
• Engage in bespoke conversations and storytelling to elevate the client journey.
• Support hospitality, tours, and selling events as needed.
• Attend to internal and external clients while directing them to the right Advisor.
• Manage floor waiting lists and coordinate with management on service issues.

Skills

Retail experience

Luxury retail

Customer service

Education

Bachelor's degree in Fine or Performing Arts

GIA coursework preferred

Job description

The Tiffany Ambassador role at The Landmark centers on delivering the Tiffany Touch to every client, creating a luxury experience through storytelling and bespoke service. Based in New York, this role supports hospitality, tours, and selling events, greets clients, and maintains floor waiting lists while coordinating with Client Advisors to meet sales goals.

Requires 2 years in retail or related fields, flexibility for days, nights, weekends, and holidays, and US work authorization.