Seasonal Luxury Client Experience Ambassador

Tiffany & Co.; New York (NY); Hybrid; USD 27,000 - 33,000; Part time

Job summary

Tiffany & Co. is seeking Seasonal Tiffany Ambassadors for The Landmark to deliver the Tiffany Touch to every client. You’ll greet guests, assist with product education, and coordinate with Sales Professionals to achieve sales goals in a luxury environment.

The role requires strong communication, a service mindset, and the ability to work nights, weekends, and holidays. As a brand ambassador, you’ll safeguard client trust, help maintain store presentation, and participate in hospitality events.

Qualifications

• Exceptional verbal communication skills.
• Experience in luxury hospitality industries or high-end retail is a plus.
• Ability to work non-traditional hours including nights, weekends, and holidays.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication across all client interactions.

Responsibilities

• Assist and interact with clients in a warm, courteous manner to create luxury experiences.
• Greet and direct clients throughout The Landmark.
• Act as a brand ambassador, warmly welcoming clients and guiding them to Sales Professionals.
• Share Tiffany history, product introductions, and service offerings with clients.
• Use storytelling to discern client needs and partner with the right Sales Professional.
• Manage floor waiting lists and communicate service issues to management.
• Share client impressions with management and support team collaboration.
• Assist the sales team with boxing, wrapping, and stocking POS areas.

Skills

Verbal communication

Customer service

Attention to detail

Multitasking

Teamwork

Hospitality experience

Tools

Microsoft Office 365

Job description

Tiffany & Co. is seeking Seasonal Tiffany Ambassadors for The Landmark to deliver the Tiffany Touch to every client. You’ll greet guests, assist with product education, and coordinate with Sales Professionals to achieve sales goals in a luxury environment.

The role requires strong communication, a service mindset, and the ability to work nights, weekends, and holidays. As a brand ambassador, you’ll safeguard client trust, help maintain store presentation, and participate in hospitality events.