High Jewelry Ambassador — Luxury Client Experience

Inside Lvmh; United States; On-site; USD 27,000 - 37,000; Full time

Job summary

Tiffany & Co. on The Landmark Masterpieces floor seeks an Ambassador, High Jewelry to deliver the Tiffany Touch. You will connect daily with clients, guiding them through bespoke conversations and presenting High Jewelry with expert storytelling.

The role supports the Private Client Team and Client Advisors, curating merchandise and ensuring presentation tools are ready for appointments and events.

Qualifications

• 2-3 years of retail experience, preferably in Watches & Fine Jewelry or relevant client-related experience.
• Must be available to work flexible hours, including evenings, weekends, holidays, and overtime as needed.
• Authorization to work in the United States.
• Gemological Institute of America (GIA) degree or coursework.
• The ability to speak multiple languages.

Responsibilities

• Create an exceptional luxury experience by warmly welcoming all clients and sharing Tiffany’s High Jewelry through engaging storytelling.
• Provide knowledgeable and curated service, attending to the Masterpieces floor clients.
• Elevate the in-store experience with bespoke conversations to understand client needs.
• Proactively support client-related activities on presentations and seated consultations.
• Partner with store network and operations to curate exceptional merchandise for High Jewelry appointments.
• Maintain displays and presentation tools, ensuring neat and ready materials.

Skills

Exceptional communication

Client service

Storytelling

Organizational skills

Problem-solving

Attention to detail

Education

GIA degree or coursework

Job description

Tiffany & Co. on The Landmark Masterpieces floor seeks an Ambassador, High Jewelry to deliver the Tiffany Touch. You will connect daily with clients, guiding them through bespoke conversations and presenting High Jewelry with expert storytelling.

The role supports the Private Client Team and Client Advisors, curating merchandise and ensuring presentation tools are ready for appointments and events.