High Jewelry Concierge & Client Experience Ambassador

Tiffany & Co.; New York (NY); On-site; USD 27,000 - 37,000; Full time

Job summary

Tiffany & Co. is seeking a thoughtful Ambassador, High Jewelry to deliver the Tiffany Touch on the Masterpieces floor at The Landmark in New York.

You will engage with clients, share storytelling, and support the Private Client Team and Client Advisors to create a premier luxury experience. Requirements include 2–3 years in luxury retail or related client-facing roles, willingness to work evenings, weekends and holidays, and authorization to work in the United States.

Qualifications

• Excellent communication and client-facing skills.
• Experience in luxury retail or high-end client service.
• Ability to manage multiple tasks with precision.

Responsibilities

• Create a luxury client experience by warmly welcoming all visitors and sharing Tiffany's High Jewelry stories.
• Provide knowledgeable, curated service for Masterpieces floor clients.
• Elevate in-store experience through bespoke conversations and client need assessment.

Skills

Communication

Customer service

Multitasking

Attention to detail

Education

GIA certification

Job description

Tiffany & Co. is seeking a thoughtful Ambassador, High Jewelry to deliver the Tiffany Touch on the Masterpieces floor at The Landmark in New York.

You will engage with clients, share storytelling, and support the Private Client Team and Client Advisors to create a premier luxury experience. Requirements include 2–3 years in luxury retail or related client-facing roles, willingness to work evenings, weekends and holidays, and authorization to work in the United States.