Luxury Retail Ambassador: Create Memorable Client Journeys

Tiffany & Co; Costa Mesa (CA); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Adoption and surrogacy assistance

Parental leave

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Tiffany & Co. in Costa Mesa is seeking a Tiffany Ambassador to deliver the Tiffany Touch, greet clients, and guide guests through the South Coast Plaza visit with warmth and expertise. Ambassadors connect daily with clients, building brand desirability through face-to-face interactions and storytelling.

This role requires at least 2 years in retail, flexibility for non-traditional hours, and US work authorization. Arts degree and multilingualism are a plus.

Qualifications

• Minimum of 2 years in retail or luxury retail or related client-facing experience.
• Flexibility to work non-traditional hours, including nights, weekends, and holidays.
• Must have authorization to work in the United States.
• A college/university degree with a fine or performing arts focus is desirable.

Responsibilities

• Welcome clients warmly and create a luxury experience that supports sales.
• Share knowledge of the World of Tiffany and tell compelling brand stories.
• Deliver a knowledgeable, curated experience for every client.
• Assist with hospitality, tours, and events to support the in-store journey.
• Collaborate with management and fellow ambassadors to meet sales goals.

Skills

Retail experience

Customer service

Storytelling

Teamwork

Education

Fine/Performing Arts degree

Job description

Tiffany & Co. in Costa Mesa is seeking a Tiffany Ambassador to deliver the Tiffany Touch, greet clients, and guide guests through the South Coast Plaza visit with warmth and expertise. Ambassadors connect daily with clients, building brand desirability through face-to-face interactions and storytelling.

This role requires at least 2 years in retail, flexibility for non-traditional hours, and US work authorization. Arts degree and multilingualism are a plus.