Luxury Outlet Sales Leader

RH; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

RH is seeking an Outlet Sales Leader to head a high-energy sales team and deliver exceptional customer experiences. You will drive revenue, coach staff, and uphold RH standards across our outlets.

Join a brand committed to elevated home furnishings and equity in customer service. This is a full-time on-site leadership role requiring flexibility across operating hours and a focus on store performance and team development.

Qualifications

• 2+ years of leadership experience in retail or a related field.
• Proven history of exceeding sales targets through leadership and customer engagement.
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.

Responsibilities

• Drive sales performance by setting clear goals, monitoring KPIs, and implementing revenue strategies.
• Ensure all Team Members are trained in product knowledge, selling techniques, and company policies to deliver an extraordinary customer experience.
• Implement ticketing, price changes, and scheduled markdowns in alignment with company standards and timelines.
• Build and maintain client outreach lists to foster relationships and drive repeat business.
• Maintain elevated brand standards in all aspects of merchandise presentation, store appearance, and customer interactions.
• Partner with cross-functional teams to ensure seamless coordination of sales, operations, and customer service initiatives.
• Uphold operational excellence by ensuring compliance with safety, inventory, and visual merchandising standards.

Skills

Leadership

Retail sales

Customer engagement

Mac/iOS familiarity

Tools

Microsoft Office

Google apps

Job description

RH is seeking an Outlet Sales Leader to head a high-energy sales team and deliver exceptional customer experiences. You will drive revenue, coach staff, and uphold RH standards across our outlets.

Join a brand committed to elevated home furnishings and equity in customer service. This is a full-time on-site leadership role requiring flexibility across operating hours and a focus on store performance and team development.