Luxury Outlet Sales Leader: Elevate Customer Experience

RH; Chandler (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

RH Outlet is seeking an Outlet Sales Leader to guide a high-energy sales team in Chandler, AZ. You will drive profit through skilled leadership, coaching, and strategic execution while upholding the RH brand and delivering exceptional customer experiences.

The role requires training team members, coordinating with operations, and maintaining brand standards across store operations and customer interactions. Flexibility in schedule and strong product knowledge are essential.

Qualifications

• 2+ years of leadership experience in retail or home furnishings.
• Proven track record of exceeding sales targets through leadership and customer engagement.
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.

Responsibilities

• Drive sales performance by setting goals, monitoring KPIs, and exceeding revenue targets.
• Ensure all team members are trained in product knowledge and company policies.
• Implement ticketing, price changes, and scheduled markdowns per standards.
• Build and maintain client outreach lists to foster relationships and drive repeat business.
• Maintain elevated brand standards in merchandise presentation and customer interactions.
• Coordinate with cross-functional teams to align sales, operations, and customer service.
• Uphold safety, inventory, and visual merchandising standards.

Skills

Leadership

Retail sales

Customer engagement

Mac OS

Microsoft Office

Google Apps

Tools

Mac OS

Microsoft Office

Job description

RH Outlet is seeking an Outlet Sales Leader to guide a high-energy sales team in Chandler, AZ. You will drive profit through skilled leadership, coaching, and strategic execution while upholding the RH brand and delivering exceptional customer experiences.

The role requires training team members, coordinating with operations, and maintaining brand standards across store operations and customer interactions. Flexibility in schedule and strong product knowledge are essential.