Luxury Outlet Sales Leader — Elevate Customer Experiences

RH; Schaumburg (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

RH is seeking an Outlet Sales Leader to guide a high-energy sales team in delivering exceptional customer experiences and achieving revenue goals at our Schaumburg location. The role partners with cross-functional teams to align sales, operations, and service initiatives while upholding RH’s brand standards.

The ideal candidate will coach and motivate staff, exceed sales targets, and manage day-to-day store operations with a focus on loyalty and value.

Qualifications

• 2+ years of leadership experience in retail
• Demonstrated history of exceeding sales targets through leadership and customer engagement
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications
• Flexibility to work a dynamic schedule across all operational hours

Responsibilities

• Drive sales performance by setting clear goals and monitoring KPIs
• Train team in product knowledge and selling techniques to deliver outstanding customer experiences
• Implement ticketing, price changes, and markdowns per company standards
• Build and maintain client outreach lists to foster relationships and drive repeat business
• Maintain elevated brand standards in merchandise presentation and customer interactions
• Partner with cross-functional teams to coordinate sales, operations, and customer service
• Uphold operational excellence with safety, inventory, and visual merchandising standards

Skills

Retail leadership

Sales target achievement

Customer engagement

Team coaching

Tools

Mac OS

iOS

Microsoft Office

Google apps

Job description

RH is seeking an Outlet Sales Leader to guide a high-energy sales team in delivering exceptional customer experiences and achieving revenue goals at our Schaumburg location. The role partners with cross-functional teams to align sales, operations, and service initiatives while upholding RH’s brand standards.

The ideal candidate will coach and motivate staff, exceed sales targets, and manage day-to-day store operations with a focus on loyalty and value.