Luxury Outlet Store Leader — People-First, High Impact

Restoration Hardware, Inc.; Portland (OR); Hybrid; USD 85,000 - 120,000; Full time

Job summary

RH is seeking an Outlet Store Leader to provide strategic and operational leadership across all aspects of the business, developing and empowering cross-functional teams to deliver extraordinary customer experiences. The ideal candidate will be a visionary leader with a passion for inspiring teams, a commitment to Quality, and the skill to execute with precision in a dynamic, fast-paced environment.

This role sets the strategy, drives execution, and creates a high-energy culture where teams are

Qualifications

• 5+ years of leadership experience in retail.
• Strong leadership and communications skills.
• Exceptional analytical, problem-solving and decision-making skills.
• Commitment to Quality with meticulous attention to detail.
• Proficiency with Mac operating systems, iOS devices, Microsoft Office and Google applications.
• Travel periodically, including extended trips as needed.
• Flexibility to work a dynamic schedule across all operational hours.

Responsibilities

• Lead, coach, and inspire teams to create a positive, dynamic, and performance-driven culture.
• Foster a People First environment by proactively addressing team needs and removing obstacles.
• Guide all aspects of Team Member lifecycle decisions, from hiring to development and transitions.
• Ensure visual presentation aligns with brand standards and supports quality, safety, and operational excellence.
• Champion profit protection across risk management, security, cash controls, inventory, and internal audits.
• Identify, analyze, and communicate business opportunities to drive extraordinary results.
• Support, implement, provide follow-up and feedback for all initiatives and rollouts as the business shifts and changes.
• Represent the RH brand with integrity, professionalism, and personal presentation.

Skills

Leadership

Communication

Analytical

Problem-solving

Decision-making

Attention to detail

Mac/iOS proficiency

Travel

Flexible schedule

Job description

RH is seeking an Outlet Store Leader to provide strategic and operational leadership across all aspects of the business, developing and empowering cross-functional teams to deliver extraordinary customer experiences. The ideal candidate will be a visionary leader with a passion for inspiring teams, a commitment to Quality, and the skill to execute with precision in a dynamic, fast-paced environment.

This role sets the strategy, drives execution, and creates a high-energy culture where teams are